diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 5184621458
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will authenticate your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal, and then click on 'send OTP' - you can retry if necessary. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play seamlessly with the updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds are not eligible for withdrawal. This means you can only withdraw the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes adding your Aadhaar card, UPI credentials, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours. This can extend the overall completion time due to the lag in payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
diamond exchange is dedicated to providing an unparalleled online gaming experience, backed by generous welcome bonuses and promotions, as well as around-the-clock customer support. Our commitment is to ensure that every moment you spend with us is filled with excitement and reward. From the moment you join us, you'll have access to a world of thrilling games, each one offering the potential for big wins. Every spin, every distribution, and every launch can be your next major victory, and we're here to help you achieve it. Our 24/7 customer support team is always available to assist you with any questions or concerns you may have, so you can focus on what matters most - having fun and winning big. And with our welcoming bonuses and promotions, you'll be able to take advantage of a range of rewards and incentives designed to enhance your gaming experience. At diamond exchange, we believe that every player deserves a unique and memorable experience, and that's exactly what we're committed to delivering. So why wait? Join us today and discover the thrill and excitement that awaits you. With our games, you'll never know what's around the corner, and that's what makes it all so much fun.
We prioritize your convenience and security by offering a range of reliable deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. This ensures that all transactions are seamless and hassle-free. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, so you can focus on having a great time playing our online games. Whether you're a seasoned gamer or just starting out, our team is here to help you navigate the world of online gaming with ease. Join us today and embark on an exciting adventure that's hassle-free and enjoyable!